Getting Started: App Vs. Portal
Understanding the difference between the Zaptic Portal and the App
The Zaptic platform is made up of 2 parts:
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- The Portal
- The App
The Portal is the back end/admin area. This is where Subject Matter Experts (SMEs) will create procedures, review and manage data and administer teams and users. It’s also where the execution of each task/training is tracked.
The App is where users view and execute their scheduled tasks, actions and training modules, as well as get a view of procedure content assigned to the teams they are in.

Portal
The Portal is where:
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- Procedures are created, maintained and distributed, and execution is tracked and visualized.
- Boards can be reviewed for high level visual understanding of data inputted.
- Teams can be created/ edited, and users invited to the Zaptic platform.
- Data Management can be created to mirror the hierarchical structure of the shop floor.
- Guides are now unified in one central hub! Effortlessly search your entire knowledge bank, spanning all procedures and units, and surfacing information faster and more seamlessly.
Zaptic App
The App is where operators will go to:
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- Complete scheduled and ad-hoc tasks
- Assign and close out actions
- View equipment related guidance and master data
- Review a timeline overview of historical events
Zaptic Platforms - Access
App: app.zaptic.com
Portal: https://my.zaptic.com
*Google Chrome is the preferred browser